Privacy Policy
1. Introduction
Impala Tax Group ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tax preparation and financial services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal information: name, email address, phone number, mailing address
- Tax information: Social Security Number, tax identification numbers, income information, deductions, and other tax-related documents
- Financial information: bank account details, payment card information (processed securely through third-party payment processors)
- Appointment and booking information: preferred appointment times, service selections, and communication preferences
- Contact form submissions: messages, inquiries, and service requests
- Usage data: IP address, browser type, pages visited, and time spent on our website
3. How We Use Your Information
We use the information we collect to:
- Provide tax preparation, filing, and related financial services
- Process payments and manage your account
- Schedule and manage appointments
- Communicate with you about our services, respond to inquiries, and send important updates
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances: (a) with your explicit consent, (b) to comply with legal obligations or respond to government requests, (c) to protect our rights and prevent fraud, (d) with service providers who assist in our operations (under strict confidentiality agreements), or (e) in connection with a business transfer. Tax information may be shared with the IRS and other tax authorities as required by law.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to: (a) access and receive a copy of your personal information, (b) request correction of inaccurate data, (c) request deletion of your information (subject to legal retention requirements), (d) opt-out of marketing communications, and (e) withdraw consent where processing is based on consent. To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services (such as payment processors, calendar services, and email providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Contact Information:
Impala Tax Group
Email: info@ipalataxgroup.net
Phone: (127) 063-97356